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Digital Transformation Market Research Report 2023

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𝗪𝗵𝗮𝘁 𝗶𝘀 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗪𝗵𝘆 𝗶𝘀 𝗶𝘁 𝗛𝗮𝗽𝗽𝗲𝗻𝗶𝗻𝗴?

The digital transformation process is a direct result of the exponentially accelerated evolution of technology. Technology enables projects that previously took weeks to be completed in hours. Everything is moving faster and the massive amounts of data now available opens up new possibilities and changes business goals.

So, why is this important to business, or more specifically ecommerce? Digital transformation empowers business to improve the customer experience, innovate quicker to keep up with the speed of business and gather customer insights that help better understand what motivates purchasing decisions.

𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀 𝗖𝗵𝗮𝗻𝗴𝗶𝗻𝗴 𝗯𝘆 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻

Virtually every industry has been impacted in some way, but these are experiencing greater — and quicker changes — than most. The COVID-19 pandemic pushed more into the digital age, but more and more are at least setting up roadmaps for digital disruption. These are some digital transformation trends we’re seeing.

𝗖𝗼𝗻𝘀𝘂𝗺𝗲𝗿 𝗿𝗲𝘁𝗮𝗶𝗹.

Platforms recommend related products during checkout. Automated supply chain management that automatically updates sites when a product is out of stock. Self-checkout systems that reduce customer checkout times and improve user experience.

𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲.

Proliferation of automation has made SaaS commonplace and streamlined workflows. Improved person-to-person communication through better tools. The cloud has changed how enterprise IT organizations use third-party software.

𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗮𝗻𝗱 𝗽𝗵𝗮𝗿𝗺𝗮𝗰𝗲𝘂𝘁𝗶𝗰𝗮𝗹𝘀.

Greater access to health information by patients. Significant increase in internet of things devices, from robot-assisted surgeries to IOT wearables that monitor vitals real-time. Electronic health records to ensure medical history is kept accurate.

𝗧𝗲𝗹𝗲𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀.

Expanded service offerings, like cable television and Internet.

Enabling 5G service for all mobile devices for increased connectivity.

Investing in artificial intelligence solutions to optimize the customer experience.

List of Key Companies Profiled:

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